I had an outstanding experience with Blue Ridge Automotive! From start to finish, the service was exceptional. Chris went above and beyond to ensure my car was in top condition. He was honest about what work needed to be done and explained everything clearly, which I truly appreciated. It’s rare to find a mechanic who combines skill with transparency and excellent customer service, but Chris delivered both. The whole team at Blue Ridge Automotive was professional and friendly, and I felt completely confident in the work being done. I highly recommend them to anyone in need of reliable auto care. Five stars!
Vanessa S
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December 17, 2024
I had a very positive experience with Blue Ridge Automotive. My interactions with Michael and Christopher were positive and professional. Pricing was transparent and very fair for the level
of skill and service. Will return - thanks!
Shala Washington
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July 23, 2024
Blue Ridge Automotive is an outstanding automotive repair shop. Chris is very knowledgeable service advisor when it comes to service and parts. Edward the manager had such a professional and "sunny disposition" ensuring that my mother's car will be repaired by one of their highly effective automotive technician. Mike the automotive technician is highly effective in ensuring the vehicle was thoroughly inspected and repaired properly per protocol. This is what I would say... good customer service looks like. What a great team!
Loyal Customer
Brett Downing
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October 28, 2024
Hands down and by far the best mechanic shop and experience one can have given the already painful and expensive engine issue. Blue Ridge, Ed and team worked everyday with my useless extended warranty company and spent hours on the phone with me and the warranty company for couple of months. Finally, after Edward at BRA was finally able to get the adjuster to approve the parts they worked after hours to get my engine repaired and put back together. They quality assured my engine was in working order and had me out the door in less than 15 mins. I will use them going forward and recommend them to anyone. Thanks Blue Ridge Automotive!
jim
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August 12, 2024
My first time at Blue Ridge Auto with my 2012 Range Rover with 175,000miles. Chris and Edward were fantastic. Went in with an issue that required some investigating and diagnosing. Always a concern when the issue is ambiguous. The guys were great, got to the issue straight away and fixed it quickly and reasonably priced. Couldn’t be happier with the service and genuine care and consideration.
I had an outstanding experience with Blue Ridge Automotive! From start to finish, the service was exceptional. Chris went above and beyond to ensure my car was in top condition. He was honest about what work needed to be done and explained everything clearly, which I truly appreciated. It’s rare to find a mechanic who combines skill with transparency and excellent customer service, but Chris delivered both. The whole team at Blue Ridge Automotive was professional and friendly, and I felt completely confident in the work being done. I highly recommend them to anyone in need of reliable auto care. Five stars!
I had a very positive experience with Blue Ridge Automotive. My interactions with Michael and Christopher were positive and professional. Pricing was transparent and very fair for the level of skill and service. Will return - thanks!
Blue Ridge Automotive is an outstanding automotive repair shop. Chris is very knowledgeable service advisor when it comes to service and parts. Edward the manager had such a professional and "sunny disposition" ensuring that my mother's car will be repaired by one of their highly effective automotive technician. Mike the automotive technician is highly effective in ensuring the vehicle was thoroughly inspected and repaired properly per protocol. This is what I would say... good customer service looks like. What a great team! Loyal Customer
Hands down and by far the best mechanic shop and experience one can have given the already painful and expensive engine issue. Blue Ridge, Ed and team worked everyday with my useless extended warranty company and spent hours on the phone with me and the warranty company for couple of months. Finally, after Edward at BRA was finally able to get the adjuster to approve the parts they worked after hours to get my engine repaired and put back together. They quality assured my engine was in working order and had me out the door in less than 15 mins. I will use them going forward and recommend them to anyone. Thanks Blue Ridge Automotive!
My first time at Blue Ridge Auto with my 2012 Range Rover with 175,000miles. Chris and Edward were fantastic. Went in with an issue that required some investigating and diagnosing. Always a concern when the issue is ambiguous. The guys were great, got to the issue straight away and fixed it quickly and reasonably priced. Couldn’t be happier with the service and genuine care and consideration.